Survey Highlights Costly Impacts of Healthcare Credentialing Delays


SkillSurvey, Inc., a provider of cloud-based reference checking and credentialing solutions, released findings from a new survey on the state of today’s medical credentialing processes, finding that two in three credentialing processes (67%) are taking longer than five to six weeks to credential a clinician.

According to a press release from SkillSurvey, Inc., the survey of nearly 500 healthcare industry leaders was intended to discover the impact credentialing delays and inefficiencies have on a healthcare organization’s bottom line.

“As our study shows, the traditional credentialing process is outdated and slow. While waiting to be fully credentialed, top medical talent sits on the bench, negatively affecting the hospital revenue cycle,” said Ray Bixler, president and CEO of SkillSurvey.

Key findings, as noted by the press release and infographic, include:

  • 62% of respondents said it takes from one to three weeks for peer references to respond to traditional credentialing requests
  • 50% of respondents report that it takes one to two weeks to verify a hospital affiliation
  • Nine in 10 organizations believe it is critical to continue improving the applicant onboarding experience within the credentialing process

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