Cerner, a global leader in healthcare technology, is once again the top performing open network health information exchange (HIE) supplier, according to Black Book Research’s 2016 HIE User Survey. This marks the fourth consecutive year that Cerner has earned the designation, according to a press release from Cerner.
“Health and care are best when the entire care team is informed, connected and accountable,” said Bob Robke, Cerner vice president for interoperability. “Our continued high marks from clients in the Black Book HIE user survey show that Cerner has been able to break through organizational silos to connect information that can benefit providers and patients.”
As an example, Cerner announced in February that its HIE successfully enabled physicians in Georgia and South Carolina to have access to more than 2.2 million patient health data records, with the ability to share that information, regardless of where care was provided, to ensure continuity of care.
Earlier this year, Black Book also recognized Cerner as the top EHR provider for client service and support performance. Cerner was determined to be the only EHR/health information technology to offer comprehensive, full, four-level technical support with established clients.
Historically, Cerner has ranked first in a variety of Black Book market research categories including: chains, IDNs, systems, ACOs and networks (2014-15); community hospitals with 101-250 beds (2011-15); physician practice and groups of 11-25; for all specialities (2014-15); hospital staff registered nurses, EHR product satisfaction (2015).