CAPG announced the results of its Standards of Excellence (SOE) member survey. The survey rankings are given to physician groups based on their performance in improving patient experience, clinical care and affordability of care, according to a press release from CAPG.
“Our survey is recognized as the industry standard by which the nation’s healthcare systems can assess the delivery of accountable and value-based care and improve patient care coordination, in line with ongoing healthcare reform,” said Donald Crane, president and CEO, CAPG.
The survey is voluntary and offered to more than 250 CAPG medical group members in 40 states, the District of Columbia, and Puerto Rico. This year, 114 organizational members participated in the critical self-assessment, covering 11.6 million people in the commercial line of business, including Medicare Advantage, along with an additional estimated 3.1 million individuals in government programs.
“This survey is truly a self-reflection of how physician organizations see themselves making a difference in patient lives through their care and commitment to every aspect of their jobs,” said Amy Nguyen Howell, MD, chief medical officer, CAPG. “It starts by putting patients above all else, and emphasizing value over volume, along with strong team-based care. We’re proud of what they’ve done as leaders in making patient-centered, coordinated care catch on across the entire spectrum of healthcare systems nationwide.”
The following rigorous categories represent the 2016 Standards of ExcellenceTM, with Domains 1-5 publicly reported:
- Domain 1—Care Management Practices: Clinical system supports for quality and efficiency on a population scale.
- Domain 2—Information Technology: Funnel for accurate, actionable information to support clinical decisions and coordinate team care.
- Domain 3—Accountability and Transparency: Response to the public demand for objective information regarding performance, patient service, and regulatory compliance.
- Domain 4—Patient-Centered Care: Critical components of access, convenience, cultural responsiveness, and customized individual care.
- Domain 5—Group Support of Advanced Primary Care: Patient-centered medical home model and how it’s used to revitalize the discipline of primary care.
- Domain 6—Administrative and Financial Capability: Management of complex relationships, diverse revenue streams, innovative payment alignment, and risk-based payments (informational only with no public reporting)
2016 Survey Highlights
- Seventy-one physician organizations achieved the coveted Elite honor in 2016. That total increased by six groups from 2015, despite the higher bar for demonstrating improved performance.
- Thirteen new organizations achieved the Elite status, including six first-time SOE participants. Elite honorees ranged from small IPAs to medium integrated groups to large health systems.
Twenty-six new physician groups took part for the first time in 2016.
CAPG is a U.S. association for and the voice of physician organizations practicing capitated, coordinated care. The organization comprises more than 250 multispecialty medical groups and independent practice associations (IPAs) in 40 states, the District of Columbia, and Puerto Rico.